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Meet Our Speakers
Dilip Manepalli
Vice President, VODAFONE
Amit J Sharma
National Head
-Operational Excellence
Re Sustainability Limited
Naresh Veeradima
Director Delivery Operations,
Zeta Global
Gayathri Shankar
Head of Customer Advocacy , Cloud4c
Suresh Gundapaneni
Senior Director CX, Verizon
Naveen Upadhyay
VP, Customer Success
Blue Yonder
Rekha Raj
Chief Operating Officer , Quinnox
David Manne
Senior Assistant & Vice President , EXL
Dr. Venugopal Gandham
Director of Global IT Service Desk, Teleperformance
Surya Vedula
Managing Director, Nagarro
Shridhar Murty
Country Remote Customer & Meeting Point manager, IKEA
Gurumurthy Upputuri
VP global delivery head , 3i Infotech
Joy Chakraborty
Chief Operating Officer, Hinduja hospital
Paramjit Singh
Director Technical Support Services, Nokia
Suvojit Mukherjee
Vice President, Bharat Financial Inclusion Limited
Prabhakar Rao
Co Founder & CEO , Finacplus
RAJAN K . S
Senior Vice President, Veritas Capital
Naveen Janjirala
Head – Digital & AI – COE & Corp Functions, TVS Motors
Arijit Mukherjee
SVP
DBS Bank
Harkaran Singh Sahni
Chief Operating Officer , Apollo Hospitals
Tushar Zade
CIO & CDO, Aurigene Pharmaceutical Services Limited
Ritesh Menghi
VP Digital Transformation, Genpact
Agnibesh Ghose
Vice President – Customer Experience, Scaler
Navya Krishna Kilari
Regional Vice President – Customer Success , Apisero Inc.
Subhajit Deb
CIO , Envoy
Seshank Rallapati
Associate Director – IT Customer Experience, Vendor Partnership & Management
Parexel
Radhika Nannapaneni
Vice President – Content Operations and Technology – Global Product Delivery
Thomsan Reuters
Harish Kumar Chukka Bhasker
Md & Center Head
Carelon
Dilip Khilrani
Head of Marketing ,
Eenadu Television
Private Limited
Amit Mitra
Chief Operating Officer ,
Broadridge
Anuj Agarwal
Senior Director ,
Capgemini
Amit J Sharma
National Head
-Operational Excellence
Re Sustainability Limited
Divya Rao
Global Lead,
CustomerExperience
Google
David Raju
Senior AVP – Healthcare
& Life Sciences
EXL
Beas Dev Ralhan
Co-Founder & CEO
NextEducation India Pvt.
Ltd.
Arijit Mukherjee
SVP ,
DBS Bank
Abhinay Prasad
Vice President-Operations &
Centre Head
Firstsource
Chalourmi Mukherjee
Director
Carelon Global Solutions
Gurumurthy Upputuri
Global Delivery Head
3i Infotech
Gayathri Shankar
Head of Customer, Advocacy
Ctrls & Cloud4c
Ratnesh Vijayvargiya
SVP
Servify
Ramakrishna Srinivasa
CTO – Global Digital Customer Experience, Capgemini
Ram Jaladurgam
Founder-Director
DBS Bank
Naveen Upadhyay
VP, Customer Success
Blue Yonder
Navya Krishna Kilari
Regional VP, Customer Success Apisero Inc. Ltd.
Naresh Veeradima
Director Delivery Operations
Zeta Global
Narayana Murthy K
Head Customer Success
Company, Brane Enterprises Pvt. Ltd.
Krishnakumari Palle
VP – Delievry & Operations
Head , EMEA
John P.
VP – Tech Supportas a
Service , Sitel Group
Jyothsna Kuchimanchi
Senior Director, United Health Group
Vijay Bhaskar
Head of Customer Experience,
Relevantz
Suresh Gundapaneni
Director
Verizon
Vamsi Krishna Yeluri
CEO / Co-Founder
Nuacem
Satya Vedula
Practice Head – CRM
Conduent
Satyendra Sinha
Vice President of
Technology, Data, and AI,
GEP World wide
Past Participants
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